Terms of Service

Last Updated: 1 October 2026

Welcome to JobsVai.

These Terms of Service (“Terms”) govern your access to and use of jobsvai.com, JobsDoor, and other services, features, tools, and functionality provided by JobsVai (“JobsVai”, “we”, “us”, or “our”).

By creating an account, accessing JobsVai, posting a job, applying for work, accepting an invitation, making or receiving a payment through supported JobsVai processes, using JobsDoor, or otherwise using the platform, you agree to these Terms.

If you do not agree to these Terms, you should not use JobsVai.

1. About JobsVai

JobsVai is a digital platform designed to connect:

Candidates seeking work opportunities;
Employers seeking Candidates;
Companies and authorized Company representatives;
Professional community participants through JobsDoor.

JobsVai provides technology and platform features that may support:

Candidate profiles;
Job postings;
Job applications;
Invitations and hiring requests;
Messaging;
Work scheduling;
Work management;
Payment confirmation;
Contact access;
Work submission and completion;
Ratings and reviews;
Disputes and support;
CV creation and sharing;
JobsDoor community features.

Unless JobsVai expressly states otherwise for a particular service, JobsVai is not the employer, employee, service provider, contractor, agent, partner, or representative of either party in a user-to-user work arrangement.

Candidates, Employers, and Companies are responsible for deciding whether to enter into a work relationship with one another.

2. Eligibility

You may use JobsVai only if you are legally capable of entering into the agreements and activities relevant to the services you use.

By creating an account, you represent that:

The information you provide is accurate;
You are legally permitted to use the platform;
You have authority to act for any business or Company you represent;
Your use of JobsVai does not violate applicable law.

A Company representative must have appropriate authority to act on behalf of that Company.

JobsVai may request verification where reasonably necessary.

3. Account Types

JobsVai currently supports account usage including:

Candidate

A Candidate may create a professional profile, discover opportunities, apply to eligible jobs, receive invitations or offers, communicate where permitted, accept work, complete work, and receive reviews.

Employer

An Employer may post jobs, review Candidates, send invitations, hire Candidates, communicate with Candidates, manage work, make required payments, and leave reviews.

Company

A Company may manage hiring and work through authorized Company members according to their assigned roles and permissions.

Account capabilities may vary according to:

Account type;
Role;
Verification status;
Assigned permissions;
Platform restrictions;
Job or work status;
Payment status.

4. Your Account

You are responsible for maintaining the security of your account.

You must:

Provide accurate account information;
Keep your login credentials secure;
Use only accounts you are authorized to use;
Notify JobsVai if you suspect unauthorized access;
Keep relevant information reasonably up to date.

You must not:

Sell or transfer your account without permission;
Share credentials in a way that creates unauthorized access;
Impersonate another person or organization;
Create accounts for fraudulent or abusive purposes;
Circumvent restrictions or suspensions using another account.

You are responsible for activity performed through your account where that activity results from your authorized use or failure to reasonably secure your credentials.

5. Candidate Profiles

Candidates may create profiles containing professional information such as:

Name;
Photo;
Professional title;
Skills;
Experience;
Education;
Portfolio;
Availability;
Location;
Rates;
Reviews.

Certain Candidate profile information may be publicly accessible and may be indexed by search engines.

Candidates must ensure that profile information is truthful and does not materially misrepresent their identity, experience, qualifications, skills, availability, or work history.

6. Job Postings

Employers and Companies may post jobs through JobsVai.

A job posting must accurately describe the opportunity and must not:

Contain deliberately false or misleading information;
Promote unlawful work;
Request illegal activity;
Discriminate unlawfully;
Contain malicious links or files;
Be designed primarily to collect personal information;
Request passwords, PINs, OTPs, or confidential financial credentials;
Be spam or unrelated advertising.

JobsVai may review, limit, reject, pause, or remove job postings that violate these Terms or platform rules.

7. Applications and Invitations

JobsVai may allow Candidates to apply for eligible jobs and Employers or Companies to invite Candidates.

An application, invitation, or message does not automatically create an employment or contractual relationship.

A work arrangement progresses only when the relevant parties complete the steps required by the applicable JobsVai flow.

Candidates may not apply to their own jobs or create arrangements designed to manipulate platform activity, ratings, payments, statistics, or records.

8. Managed Hiring Flow

For supported work arrangements, JobsVai may use a managed hiring flow.

The normal flow may include:

1. Employer or Company sends an invitation or hiring request;

2. Candidate reviews the work details;

3. Candidate accepts or declines;

4. Employer completes the required payment step;

5. Payment status is confirmed;

6. Permitted contact information becomes available;

7. Work begins according to the agreed schedule;

8. Candidate completes or submits the work;

9. Employer reviews the completion;

10. Payment is processed or credited according to the applicable workflow;

11. The parties may leave reviews.

The exact flow may differ depending on the type of job, platform feature, or work arrangement.

9. Acceptance of Work

Before accepting work, Candidates should review information such as:

Scope;
Budget or compensation;
Date;
Time;
Location;
Remote or on-site requirements;
Required skills;
Deliverables;
Special conditions.

By accepting an invitation or work arrangement, the Candidate confirms their intention to perform the work under the displayed terms.

Employers are responsible for ensuring the job details presented to the Candidate are sufficiently accurate before acceptance.

10. Payments

JobsVai may provide or support payment-related workflows for certain work arrangements.

Payment methods, processing steps, service charges, applicable fees, and payment timing may be displayed before or during a transaction.

By proceeding with a payment, you authorize the applicable transaction and agree to any fees clearly disclosed for that transaction.

JobsVai may use third-party payment providers.

Third-party payment providers may have separate terms, fees, privacy practices, and verification requirements.

11. Platform Fees

JobsVai may charge service or platform fees.

Where fees apply, the applicable amount or calculation should be presented through the platform or associated pricing information.

Fees may differ depending on:

Account type;
Transaction type;
Work value;
Promotional programs;
Paid features;
Boosted or urgent listings;
Other platform services.

JobsVai may update fees from time to time.

Updated fees will normally apply prospectively and will not retroactively change a transaction already completed under a previously displayed fee unless required to correct an error or comply with law.

12. JobsVai Is Not a Bank

JobsVai provides platform functionality related to hiring and payment workflows but does not represent itself as a bank.

Terms displayed within JobsVai such as payment confirmation, payment status, credited payment, or related workflow descriptions refer to platform processes and should not be interpreted as providing regulated banking services unless expressly stated otherwise.

13. Contact Unlock

Candidate contact information is restricted during earlier stages of supported hiring flows.

Where contact unlock applies, authorized contact information may become available after required conditions are satisfied, which may include:

Candidate acceptance; and
Payment confirmation.

Unlocked contact information may include permitted phone or messaging contact information.

You may use unlocked contact information only for legitimate purposes related to the relevant work relationship.

You must not:

Sell contact information;
Publish it publicly;
Add the person to unrelated marketing lists;
Harvest it into databases;
Spam the person;
Harass the person;
Use it for unrelated solicitation.

14. Messaging

JobsVai may provide messaging between eligible participants.

Messaging access may depend on the status of the relevant invitation, work request, assignment, or account permissions.

Candidates are not permitted to use JobsVai messaging to send unauthorized cold messages where the platform does not enable such communication.

A message thread may become read-only where an invitation or arrangement has been declined, cancelled, expired, or otherwise closed.

Users must not send:

Threats;
Harassment;
Hate content;
Sexual exploitation content;
Fraudulent requests;
Malware;
Phishing attempts;
Spam;
Illegal material;
Password or OTP requests;
Content designed to bypass platform safeguards.

15. Work Start and Completion

Candidates and Employers are responsible for following the work schedule and requirements agreed through the platform.

JobsVai may provide status indicators such as:

Pending;
Accepted;
Payment pending;
Scheduled;
Work in progress;
Submitted;
Completed;
Disputed.

Platform status information is intended to help manage the workflow and does not independently determine legal liability between users.

16. Remote and On-Site Work

Jobs may be remote or on-site.

For on-site work:

Employers should provide accurate location and access information;
Candidates are responsible for making reasonable decisions about whether they can safely and lawfully attend;
Both parties must comply with applicable workplace and safety requirements.

For remote work:

Candidates and Employers are responsible for ensuring they have appropriate internet access, equipment, software, and communication arrangements unless otherwise agreed.

17. Completion and Payment Approval

After work is completed or submitted, the Employer may be asked to review the work and confirm completion.

Where the applicable JobsVai workflow includes automatic processing after a defined period, payment status may progress automatically if no dispute has been opened within the relevant period.

For certain supported workflows, JobsVai may provide an automatic processing window following the scheduled end of work.

Opening an eligible dispute may pause automated processing while the dispute is reviewed.

JobsVai may modify workflow timing where reasonably necessary for security, technical, payment-provider, compliance, or dispute-related reasons.

18. Cancellations

Cancellation rules may vary according to the stage of the work arrangement.

A user may lose the ability to cancel freely once certain steps have occurred, including:

Candidate acceptance;
Payment confirmation;
Work start;
Work completion.

Where cancellation involves a payment, any refund or adjustment will be handled according to the applicable transaction conditions, payment-provider rules, platform fees, work already performed, and dispute circumstances.

Users must not repeatedly create and cancel arrangements to manipulate limits or platform systems.

19. Disputes

JobsVai may provide a dispute process for eligible work arrangements.

A dispute may relate to matters such as:

Work not performed;
Work materially inconsistent with agreed requirements;
Attendance problems;
Payment issues;
Misrepresentation;
Other issues connected to the relevant arrangement.

When a dispute is opened, JobsVai may review information including:

Job details;
Messages;
Work status;
Submissions;
Files;
Payment records;
Timeline information;
Support communications;
Information provided by both parties.

JobsVai may request additional information.

Users must cooperate honestly with dispute reviews.

20. JobsVai's Role in Disputes

JobsVai may assist with communication, platform records, status controls, and available payment workflows.

Unless required by applicable law or expressly stated otherwise, JobsVai is not a court, arbitrator, employment tribunal, or legal representative of either party.

JobsVai's platform decisions may determine how JobsVai features, records, accounts, or supported payment workflows are handled, but they do not necessarily determine all legal rights that may exist between users.

21. Ratings and Reviews

After eligible work is completed, users may be able to review one another.

Reviews must reflect a genuine experience.

You must not:

Purchase reviews;
Create fake reviews;
Review yourself using another account;
Threaten someone to obtain a particular rating;
Offer improper benefits in exchange for a review;
Submit knowingly false claims;
Coordinate review manipulation.

JobsVai may remove or limit reviews that violate these Terms or platform rules.

A negative review is not automatically prohibited merely because another user disagrees with it.

22. JobsDoor

JobsDoor is JobsVai's professional community and content feature.

Users may be able to:

Publish posts;
Comment;
Reply;
React;
Follow;
Save content;
Report content;
Share eligible content within JobsVai.

You remain responsible for content you publish.

23. JobsDoor Content Rules

You must not use JobsDoor to publish:

Illegal content;
Fraudulent schemes;
Malware;
Phishing;
Harassment;
Threats;
Private personal information without authorization;
Copyright-infringing content;
Deliberate impersonation;
Spam;
Coordinated platform manipulation;
Content designed to facilitate prohibited activity.

JobsVai may moderate or remove content and restrict related features where necessary to enforce platform rules.

24. AI-Assisted Content

Some JobsVai features may use automation or artificial intelligence to assist with content, categorization, recommendations, moderation, summaries, opportunity information, or other platform functions.

AI-generated or AI-assisted content may contain errors.

Users should independently verify important information before relying on it for financial, employment, contractual, legal, or other significant decisions.

25. CV Features

JobsVai may allow Candidates to generate, maintain, download, or share a CV.

The Candidate is responsible for ensuring that information contained in their CV is accurate.

Employers and Companies who receive a Candidate's CV may use it only for legitimate recruitment, hiring, workforce, or related professional purposes.

A Candidate's CV must not be sold, publicly republished, or used for unrelated marketing without appropriate authorization.

26. Files

Users may upload files where JobsVai provides that functionality.

You must have the legal right to upload and share any file you submit.

You must not upload:

Malware;
Viruses;
Malicious scripts;
Stolen documents;
Illegal material;
Unauthorized confidential information;
Content that infringes intellectual-property rights.

JobsVai may block, quarantine, remove, or restrict access to files for security or compliance reasons.

27. Intellectual Property

JobsVai and its platform elements may include:

Software;
Interface designs;
Branding;
Logos;
Graphics;
Databases;
Platform text;
Features;
Technical systems.

These materials may be protected by intellectual-property laws.

Except where permitted by law or expressly authorized, you may not:

Copy substantial portions of JobsVai;
Reverse engineer protected systems;
Reproduce JobsVai branding;
Create misleading copies;
Scrape restricted data;
Use automated tools to overload or exploit the platform.

28. Your Content

You retain ownership of content that you own and submit to JobsVai.

By publishing or submitting content through JobsVai, you grant JobsVai a non-exclusive, worldwide, royalty-free license, for as long as reasonably necessary, to:

Host;
Store;
Reproduce;
Display;
Format;
Process;
Distribute within relevant JobsVai features;
Make technical adaptations;

to the extent required to operate, secure, improve, and provide the service.

This license does not transfer ownership of your content to JobsVai.

Public content may remain visible through cached or archived third-party systems even after it is removed from JobsVai.

29. Copyright Complaints

If you believe content on JobsVai infringes your intellectual-property rights, you may contact JobsVai Support with:

Identification of the protected work;
Identification of the allegedly infringing content;
Your contact information;
An explanation of your rights;
Supporting information reasonably necessary to assess the complaint.

JobsVai may remove or restrict content where appropriate.

30. Prohibited Conduct

You must not use JobsVai to:

Commit fraud;
Steal money or information;
Create fake jobs;
Create fake Candidate profiles;
Misrepresent identity;
Manipulate payments;
Manipulate reviews;
Circumvent account restrictions;
Circumvent platform fees through deceptive activity;
Harvest personal data;
Send spam;
Harass or threaten users;
Distribute malware;
Attempt unauthorized access;
Interfere with platform systems;
Exploit security vulnerabilities;
Launder money or proceeds of unlawful activity;
Promote unlawful work;
Violate applicable laws.

31. Off-Platform Arrangements

Users may communicate outside JobsVai after contact access is legitimately enabled.

However, if users intentionally bypass required JobsVai transaction steps to avoid applicable platform rules or fees for an arrangement initiated through JobsVai, JobsVai may restrict the relevant accounts or features.

JobsVai cannot guarantee or control payments, agreements, work, communications, or disputes completed entirely outside its supported systems.

32. Company Members and Permissions

Companies may assign access to staff or representatives.

The Company account owner or authorized administrator is responsible for assigning appropriate roles.

Company members may only access functions permitted by their role.

A staff member must not attempt to access:

Payment information;
Candidate contact information;
Company administration;
Work assignments;
Restricted messages;
Other protected information;

unless their assigned permissions authorize that access.

33. Support

JobsVai may provide support through platform support features or other official support channels.

Support may assist with:

Account issues;
Technical issues;
Hiring workflows;
Payment-status issues;
Disputes;
Reports;
Platform questions.

Support communications must not be used to threaten, harass, impersonate, or submit fraudulent claims.

34. Reports and Investigations

Users may report suspected violations.

JobsVai may investigate reported or detected activity.

During an investigation, JobsVai may:

Review relevant platform records;
Request information;
Limit certain functions;
Preserve records;
Restrict transactions;
Restrict communication;
Suspend an account where appropriate.

Reports do not automatically establish wrongdoing.

JobsVai may evaluate available evidence before taking action.

35. Restrictions

JobsVai may restrict particular features without fully suspending an account.

Restrictions may include limitations on:

Applying for jobs;
Posting jobs;
Receiving invitations;
Sending invitations;
Messaging;
JobsDoor activity;
File uploads;
Hiring;
Payment-related features;
Other platform functions.

Where practical, JobsVai may provide information about the restriction.

36. Suspension

JobsVai may temporarily suspend an account where reasonably necessary due to:

Serious Terms violations;
Fraud concerns;
Security concerns;
Repeated abuse;
Payment-related investigations;
Legal requirements;
Platform manipulation.

A suspended user may retain access to limited functions such as support where JobsVai permits it.

37. Deactivation

An account may be deactivated:

At the user's request;
Because of serious or repeated violations;
For security reasons;
Where required by law;
Under applicable JobsVai policies.

Deactivation does not necessarily delete transaction, dispute, security, or legally required records.

38. Appeals and Support Requests

Where available, users may contact JobsVai Support regarding restrictions, suspensions, or other account actions.

Submitting an appeal does not guarantee reversal of the decision.

JobsVai may review:

Account history;
Platform records;
Security information;
Supporting evidence;
Relevant policies.

39. Privacy

Your use of JobsVai is also subject to the JobsVai Privacy Policy.

The Privacy Policy explains how JobsVai collects, uses, stores, shares, and protects personal information.

The Privacy Policy should be read together with these Terms.

40. Third-Party Services

JobsVai may integrate with or link to third-party services.

Examples may include:

Payment providers;
Map services;
Authentication services;
Email services;
Infrastructure providers.

JobsVai does not control independent third-party services.

Your use of a third-party service may be subject to that provider's own terms and privacy policy.

41. Availability of the Service

JobsVai aims to provide reliable access but does not guarantee uninterrupted or error-free availability.

The platform may become unavailable because of:

Maintenance;
Software updates;
Network failures;
Hosting problems;
Cybersecurity incidents;
Payment-provider issues;
Third-party failures;
Events beyond reasonable control.

JobsVai may modify, suspend, or discontinue individual features where reasonably necessary.

42. No Guarantee of Work or Hiring

Creating a JobsVai account does not guarantee:

Employment;
Job offers;
Invitations;
Applicants;
Candidates;
Earnings;
Successful hiring;
Completed work.

Candidates decide which eligible opportunities to pursue.

Employers and Companies decide whom they wish to consider or hire, subject to applicable laws and platform rules.

43. No Guarantee of User Conduct

JobsVai may provide verification, moderation, reviews, reports, account history, or other trust and safety features.

However, JobsVai cannot guarantee that every user will:

Act honestly;
Perform work successfully;
Pay outside the supported system;
Attend scheduled work;
Meet expectations;
Comply with every agreement.

Users should exercise reasonable judgment when entering into work arrangements.

44. Disclaimer of Warranties

To the extent permitted by applicable law, JobsVai is provided on an “as available” basis.

JobsVai does not guarantee that:

Every listing is accurate;
Every user is suitable;
Every Candidate will perform successfully;
Every Employer will be satisfied;
Every Company is appropriate for a particular user;
Every technical feature will operate without interruption.

Nothing in these Terms excludes warranties or protections that cannot legally be excluded.

45. Limitation of Liability

To the extent permitted by applicable law, JobsVai will not be responsible for indirect, incidental, special, or consequential losses resulting solely from user-to-user arrangements, user misconduct, unauthorized off-platform activity, or events beyond JobsVai's reasonable control.

This section does not exclude liability that cannot lawfully be excluded or limited.

Where JobsVai has direct legal responsibility under applicable law, these Terms do not remove that responsibility.

46. User Responsibility

You are responsible for:

Your decisions to hire or work;
Information you publish;
Agreements you enter;
Your conduct;
Your tax obligations;
Required professional licenses;
Required business registrations;
Compliance with employment, labour, tax, consumer, and other applicable laws.

JobsVai does not provide individualized legal, accounting, employment, or tax advice merely by providing the platform.

47. Taxes

Users are responsible for determining and satisfying tax obligations arising from their activities on JobsVai unless applicable law expressly requires JobsVai to collect, deduct, report, or remit an amount.

JobsVai may provide transaction records or other information where required by law or necessary for platform operations.

48. Compliance With Law

You must use JobsVai in compliance with applicable laws and regulations.

This may include laws relating to:

Contracts;
Employment;
Labour;
Tax;
Consumer protection;
Data protection;
Cybersecurity;
Intellectual property;
Electronic transactions;
Criminal conduct;
Business licensing.

The Contract Act, 1872 remains part of Bangladesh's legal framework for contractual agreements, including requirements relating to lawful agreements and competent parties.

49. Consumer Rights

Nothing in these Terms is intended to remove rights or remedies that cannot legally be excluded under applicable consumer-protection law.

Bangladesh's Consumer Rights Protection Act, 2009 provides a statutory framework concerning consumer rights and prohibited anti-consumer practices.

50. Data Protection

JobsVai handles personal information in accordance with its Privacy Policy and applicable data-protection requirements.

Bangladesh currently has a Personal Data Protection Act, 2026, published by the Information and Communication Technology Division on 15 April 2026.

51. Changes to JobsVai

JobsVai may introduce, modify, remove, or redesign features.

Examples include:

New account features;
New payment methods;
New hiring flows;
New pricing;
New moderation tools;
New community features.

Material changes that affect users may be communicated through the platform where appropriate.

52. Changes to These Terms

We may update these Terms when necessary because of:

New features;
Operational changes;
Security requirements;
Legal changes;
Regulatory requirements;
Business changes.

When Terms are updated, we may change the “Last Updated” date and provide additional notice where appropriate.

If applicable law requires affirmative consent to a material change, JobsVai will seek that consent before applying the relevant change.

53. Severability

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

54. No Waiver

If JobsVai does not immediately enforce a provision of these Terms, that does not automatically mean JobsVai permanently waives the right to enforce it later.

55. Entire Agreement

These Terms, together with the JobsVai Privacy Policy and any additional terms expressly presented for a specific feature or transaction, form the applicable agreement governing your use of JobsVai.

Where a specific feature has additional terms, those additional terms apply to that feature.

56. Governing Law

These Terms are governed by the applicable laws of Bangladesh, without limiting any mandatory rights that apply under applicable law.

57. Dispute Resolution With JobsVai

If you have a concern involving JobsVai itself, you should first contact JobsVai Support so that the issue can be reviewed.

Where the issue cannot be resolved through support, the parties retain any rights or remedies available under applicable law.

Nothing in these Terms prevents a person from contacting an appropriate court, regulator, consumer-protection authority, law-enforcement authority, or other competent authority where they have a lawful right to do so.

58. Contact Us

Questions about these Terms may be submitted through:

JobsVai Support

Email: support@jobsvai.com

Website: jobsvai.com

JobsVai — Work. Connect. Grow.