Help Center
Find guides and answers about using JobsVai.
Search with short, simple words, such as payment, profile or application.
If one word gives no results, try another simple word.
Never include passwords, OTPs/codes or secret bank or bKash details in a ticket—Support will never ask for these.
Decide what your task is and open that topic: for money or payments, open the Payments topic; for your profile, open the Profile topic.
If one topic does not cover it, try another simple topic once.
If no topic fits, search with simple words in the box above; if that still does not help, write briefly in a support ticket.
Never include passwords, OTPs/codes or secret bank or bKash details in a ticket—Support will never ask for these.
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User guides
Browse all guidesThese guides live in the separate guide pages, outside the Help Center article collection.
- What is JobsVai and how it works
The core idea of JobsVai, who uses it and the first steps.
- Creating a new account
Steps to open an account with a phone code, email-password or Google.
- Sign-in, password and sign-out
Ways to sign in, what to do if you forget your password, and session expiry.
- Active, restricted and suspended accounts
What each account state means and what to do if restricted.
- Switching roles and permissions
The difference between member, employer and company roles, and how to switch.
- Member profile setup (onboarding)
Full explanation of the 8-step profile setup for new members.